Newsletter3 min read

Lead IT Services Teams With Clear Assumptions, Align Faster

You get 'yes' in the meeting and slow motion afterward. People are working off different assumptions — without realizing it. Here's how to fix it.

Have you ever left a leadership meeting thinking: 'That was good. We're aligned.' …and then felt that quiet frustration a week later when nothing really moved?

Or maybe it shows up like this: You keep revisiting the same decision — not because it's hard, but because it never fully lands. You get 'yes' in the meeting… and 'slow motion' afterward. You start wondering, 'Am I being unclear… or is nobody owning this?'

Here's what I've noticed with leadership teams in IT services firms: Often the issue isn't motivation. It's not even commitment. It's that people are working off different assumptions — without realizing it:

• What 'urgent' means.

• What 'done' means.

• What level of detail is required before a decision is 'safe.'

• What follow-through should look like between meetings.

And when those assumptions stay unspoken, alignment becomes fragile — even when everyone has good intent.

If this resonates, reach out. I'd love to help your team get aligned faster.

Does this resonate with you?

Ron works with IT services and growth-stage companies to build the leadership clarity and execution discipline that drives results.

Reach out to Ron